Multiple ways to reach us — choose the channel that works best for you. Our team responds within 24 hours on business days.
All channels are monitored during business hours (Monday to Saturday, 10:00 AM – 6:00 PM IST).
For general enquiries, order support, and documentation
For business enquiries, partnerships, and new relationships
Speak directly with our trade specialists
Secondary contact for urgent matters
Quick queries and document sharing via WhatsApp
For formal complaints and escalations
Panchtatvam Global Solutions Private Limited
Plot No. 20, Block H-1/A, Sector 63
Noida, Uttar Pradesh – 201301, India
Visit our RFQ page and fill in the form with your product requirements, quantity, destination, and preferred Incoterms. Our team will respond with a quotation within 24–48 hours.
Visit our Financial Services Application page. Complete the form with your KYC details and financial requirements. Our team will review and contact you within 2–3 business days.
KYC requirements vary by customer type. Individuals need PAN and Aadhaar; companies need Certificate of Incorporation, PAN, and GST. See our KYC Policy for full details.
Once your order is dispatched, we will share tracking details via email and WhatsApp. You can also check your order status in your account dashboard.
Refunds are processed based on the nature of the transaction and the reason for the request. See our Refund & Cancellation Policy for full details.
Contact our support team first. If unresolved within 7 days, escalate to our Grievance Officer. See our Grievance Redressal Policy for the full process.
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